Skip to main content

Because your voice matters.

Vision, Mission & Values

Our vision, mission and values guide us in all our decisions and daily activities.

Vision

Patients, families and health care partners co-designing improved health care through authentic voice and diverse representation.

Mission

Advance authentic patient engagement by building the capacity of our partners so patient- and family-centred care becomes the foundation from which all health care decisions are made.

Values

Our values guide our strategic priorities and day-to-day decisions:

  • Partnership
    We engage in mutually-beneficial partnerships to co-create and achieve a collective vision. We value opportunities to learn from others and share our knowledge wisely.
  • Authenticity
    We support partnerships that enable participants to add value and have meaningful impact on decisions.
  • Transparency
    We build trust and respect through a culture of openness, accountability and inclusion.
  • Responsiveness
    We are guided by the diverse voices of our partners and adapt to their evolving needs and efforts to improve quality of care.
  • Innovation
    We challenge the status quo and embrace new ways of thinking in order to support improvement.

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.