Engagement Leader, Patient & Public Engagement
Northern Region – Prince George
Location: Prince George, BC
Cassy joined the BC Patient Safety & Quality Council in October 2018. She brings a wealth of experience and knowledge to the Council, as both a patient and a health care provider. She originally became involved with PVN as a patient partner, and was part of PVN’s Oversight & Advisory Council for over a year. She has a Master’s degree in Health and a diploma in gerontology. When she emigrated to Canada from the UK in 2008, she worked for Northern Health as a nurse and supported public health information systems, before moving to a role with the Haisla Nation.
Some of the cities and communities in Cassy’s area are Vanderhoof, Fort Saint James, Burns Lake, Prince George, Quesnel, Mackenzie, Valemount, Dawson Creek, Fort Saint John, and Fort Nelson. Many of Cassy’s engagement opportunities involve Northern Health’s primary care teams, as they work towards integration of health services, as well as the organization’s surgical services team, quality improvement teams, and many others.
Get to know more about Cassy:
Why is better health care important to you?
Better health care is important to me because it will mean we can live healthier lives, which ripples out to create healthier families and communities in the process. Better health care would also result in improved access to services and reduced wait times particularly in our more remote and rural communities.
How would you describe what happens when patients collaborate with health care partners?
When patients collaborate with health care partners, magic can happen! Patients are able to have their voices heard and, depending on the level of engagement, can collaborate and be involved in the decision-making process.
What do you enjoy most about connecting patient partners and care providers?
Connecting patient partners and care providers supports the concept of person- and family-centred care. When providers are making changes to health care services, who is better placed to be involved in these decisions than the users of that service? I enjoy the opportunity for relationship building in this process and providing a platform where patients can share what is important to them.
One random fact about you?
I love animals and have fostered over 70 cats and kittens for animal rescue groups in the northwest.