Engagement Leader, Patient & Public Engagement
Southern Vancouver Island Region
Location: Victoria, BC
Ashley joined the BC Patient Safety & Quality Council team as an Engagement Leader, supporting the Patient Voices Network on Vancouver Island. She has a background in Psychology and is currently completing her Master of Arts degree in the Social Dimensions of Health program at the University of Victoria. She has gained a passion for health care and the patient experience during her undergraduate studies, where she read research about the social and emotional impacts of disease that she had experienced as a patient herself. She brings her health research knowledge from her previous work as a research assistant at the Social Health Lab at the University of British Columbia.
Some of the cities and communities in Ashley’s area are Chemanius, Cobble Hill, Duncan, Ladysmith, Langford, Saanich, Salt Spring Island, Shawnigan Lake, Sidney, Sooke, and Victoria. She works with health care partners such as Beacon Community Services, BC Academic Health Science Network, Camosun College, Doctors of BC, Island Health, Ministry of Health, and University of Victoria.
Get to know more about Ashley:
Why is better health care important to you?
“Through my experiences as a patient and watching my grandmother (my favourite person in the world) go through the health care system, I have developed an unwavering passion for better health care. As patients, we are in a vulnerable state where we want to feel heard and understood. When this happens, the complicated nature of the health care system feels less intimidating and everyone has a better experience. I want us all to be able to listen to each other so that both patients and health care professionals can approach each other with compassion and empathy.”
How would you describe what happens when patients collaborate with health care partners?
“We are all just people, yet when we step into our professional roles we can put up walls that make us communicate and see each other differently. Bringing patients and health care partners together to collaborate on different issues can help to remove these barriers so that we can truly listen to each other and that’s when I believe real change can happen.”
What do you enjoy most about connecting patient partners and care providers?
“While I’m new to the job, I am really excited to connect patient partners and care providers, as I know that this partnership can be so impactful. The willingness of both health care partners and patient partners to share their time and voice is inspiring.
I hope that helping people connect in this way will allow us all to see each other as equals, as opposed to being separated by our titles (position titles or diagnoses), which will help to create meaningful and transformative conversations – I am really excited to get to be a part of that!”
One random fact about you?
“I have a dog named Olive who is the most mischievous (and lovely) yellow lab you could ever meet!”