Participant, Cultural Safety in Patient-Centred Measurement Methodologies for Indigenous Peoples Advisory Committee

Make reporting your health care experiences culturally safe. This advisory committee is guiding a research project that is trying to understand the ways of sharing patient experiences that would be culturally safe, appropriate, empowering and easy for Indigenous patients to share their thoughts about the care they have received in the BC health care system. As an Indigenous patient partner, you would be an important part of doing this work in a good way.

Open to: Patient partners across the province

Lead Organization or Department

First Nations Health Authority, Research Knowledge Exchange

Aim

Through this project we are aiming to get Indigenous perspectives to identify what ways Indigenous people would prefer to share their experiences with the health system. We want to know which tools and ways enable Indigenous people to tell their healthcare stories. In the past this has been mostly done through questionnaires and surveys and but is this the best way?

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

• Comfort speaking in group settings would be an asset • Access to a phone and/or internet would be ideal • If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cathy Almost

Logistics

• Vacancies: 2 • Date and Time: three meetings in total, the first in September 2020. Each meeting will be approximately 2 hours. In addition a a virtual one-day event will be held in 2021. • Location: Online/teleconference • Commitment: three meetings (one in September 2020, a couple meetings over the winter/spring and the last meeting likely in September 2021).

Reimbursement

Reimbursement of pre-approved expenses as per the First Nations Health Authority as required.

Background

Since 2002, British Columbia’s Ministry of Health and health authorities have conducted a province-wide surveys measuring patient experience in a number of healthcare settings. The area of patient-centred measurement research is a relatively new field of research and there isn’t a great understanding of Indigenous preferences/perspectives in measuring patient experiences in a good way. We think that Indigenous patients are less likely to complete patient experience surveys. We would like to hear about what ways of sharing patient experiences would be preferred for Indigenous patients. Does this vary by the type of patient experiences Indigenous individuals have with the health system (e.g. visiting the Emergency department versus having a baby versus receiving mental health services)? The First Nations Health Authority and the Provincial Health Services Agency will be doing this work.

Health Care Partner Contact Information

Cathy Almost
Engagement Leader, Patient and Public Engagement | Northern Region
250.615.9932
calmost@bcpsqc.ca