Participant, Building on a Foundation of Quality (Virtual Learning Series)

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The BC Patient Safety & Quality Council (BCPSQC) is looking for a patient partner who is excited to build on their understanding of quality to participate in a new learning opportunity! A space is available in a three-week quality learning series that is designed for those who wish to deepen their knowledge of the core components of quality as defined in the BC Health Quality Matrix and increase their confidence in applying the framework within their engagements.

Open to: Patient partners across the province

Date
20201022

Volunteer Opportunity

The BC Patient Safety & Quality Council (BCPSQC) is looking for a patient partner who is excited to build on their understanding of quality to participate in a new learning opportunity! A space is available in a three-week quality learning series that is designed for those who wish to deepen their knowledge of the core components of quality as defined in the BC Health Quality Matrix and increase their confidence in applying the framework within their engagements.

Lead Organization/Department

BCPSQC

Aim

This new Quality Learning Series will give participants an understanding of how the BC Health Quality Matrix can be used in practical ways and how it can be applied to different types of work and engagement opportunities. The series is designed for participants who are either actively engaged in a current engagement opportunity or have a past engagement experience in mind that they could apply their learning to. By the end of the three sessions participants will be able to:

• Articulate strengths of the BC Health Quality Matrix in enabling better experiences and outcomes of care
• Identify ways in which the BC Health Quality Matrix can be applied to initiatives focused on the quality of care
• Practice applying the BC Health Quality Matrix as a tool to guide planning, improvement, measurement or evaluation within a project, program or initiative

We are looking to provide the opportunity for one patient partner to advance their learning. In addition to providing the opportunity for a patient partner to increase their own capability, having the unique and valuable lens of the patient perspective in the group discussions will enrich the learning experience for all 25 participants. The patient partner can expect to be a participant in the learning series and have the opportunity to learn from their cohort of peers, connect with faculty, and complete take-home exercises.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

Open to patient partners across the province who:

• Are comfortable working in a virtual group environment and participating in group discussions
• Have a basic understanding of the core components of quality as defined in the BC Health Quality Matrix. Pre-reading and video materials will be provided
• Having a project or real life application (i.e. current or past involvement in an engagement opportunity) in mind is an asset
• Are able to attend and actively participate in all scheduled Zoom sessions
• Have not been selected to participate in a PVN/Council supported opportunity in the last 12 months e.g. workshop, conference attendance etc.

If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

Logistics

• Number of vacancies: 1
• Date and Time: November 10, 17 and 24 – 0930-1100 required; November 12, 19 and 26 – 0930-1030 optional office hours. A Pre-series welcome email and pre-reading will be sent on November 2
• Location: Online meetings via Zoom
• Commitment: One week to six months

Reimbursement

If you would like to participate in this opportunity, but have concerns about your internet provider and data limit, please contact Cassy Mitchell at cmitchell@bcpsqc.ca and we can identify solutions. Otherwise no expenses are anticipated.

Background

The BC Health Quality Matrix (the Matrix) provides a common language and understanding about quality. It answers the question: What do we mean by the “quality” of care?

Adopting the Matrix can help ensure that we build on a foundation of quality as we plan, deliver, assess and improve care. Its updates released this year ensure BC’s vision of high-quality care aligns with the latest evidence and honours the history and teachings of Indigenous Peoples in the province. They emphasize the link between quality and the social determinants of health, stress the importance of the early years of life and focus on promoting wellness.

The series will cover practical ways that people can use the Matrix to enable care that is more respectful, safe, accessible, appropriate, effective, equitable and efficient for all.

Over three weeks, we’ll explore the Matrix through highly interactive lessons and activities delivered virtually. Participants will have the opportunity to learn from their cohort of peers, connect with faculty during open online office hours and complete take-home exercises to enhance the learning between sessions.

To review the Matrix PLEASE CLICK HERE

Interested?

Open to patient partners across the province

If you have additional questions about this volunteer opportunity, please contact:

Cassy Mitchell
Engagement Leader, Patient and Public Engagement
250.279.0717
cmitchell@bcpsqc.ca

Deadline
October 22, 2020