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The staff in the medical imaging department at Kelowna General Hospital knew that the ultrasound experience for both patients and staff could be improved. In the spring of 2018, they held a Rapid Process Improvement Workshop to identify potential improvements. In the workshop, participants identified and worked through rapid…
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.
