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Because your voice matters.

Word in the Network: Insights from Don Grant


Categories: My Experience, Patient Voice Mail

Patient Partner Don Grant shares some insights through his ‘pandemic road trip’ as he talks about his involvement with PVN and ideas for creating a central repository of shared resources to reduce duplication and enhance person- and family-centred care.

My Pandemic Road Trip

I’m a senior who cycles a lot more than I did before the pandemic. My pandemic road trip lets me sleep in my own bed every night as I’ve cumulatively plied over 4,000 kilometres of Peachland asphalt since mid-March.

Seven years earlier I retired from a business career in the medical field and with my newfound free time, I’ve found great satisfaction volunteering through PVN. Two of my PVN roles have inadvertently illuminated a unique perspective on the largely untapped potential of adding value by sharing resources.

Here’s an example: was created by patients, for patients and their families to make the right choices at the right time to help make heart treatment choices.

Meanwhile, hospitals and cardiac departments create their own patient info packages that largely duplicate the work done by This needless replication no doubt permeates all manner of medical disciplines and the good news is, it’s fixable.

As a solution, let’s celebrate a central repository of shared resources. This library must be fun, graphic and most importantly, promoted!

Pharmaceutical companies extoll their products’ unique benefits, ad infinitum. Let’s use this model to create and run a sustained provincial roadshow promoting the library to reduce duplication and enhance person and family-centred care.

Meanwhile, I’m still spinning wheels and oiling my chain along my very own pandemic road trip.

Author: Don Grant, Patient Partner

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.