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Recent tragedies and protests around race-based violence and discrimination are reminders that racism is a reality for too many people, including British Columbians. We recognize we have more to do to enhance our knowledge, continue our cultural safety and humility journey, support anti-racism and acknowledge our unconscious biases. The…
You shared, we listened and learned We were thrilled to see the enthusiasm for sharing your “What Matters to You?” stories and talking about what really matters to you. We wanted to thank you and ask that you continue to share your stories. We all learn and grow from…
We’re working to learn from health care and patient partners to build connections and include all voices in BC. To accomplish this, we’ve developed working groups, led in partnership with patients, to start the conversation and determine the work needed to create a supportive environment for PVN members: Diversity, Equity…
Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally. NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or opinions. Please continue to get…
The simplest of gestures can bring out the best in people. Lianne is a registered nurse with the Royal Inland Hospital’s pre-dialysis clinic and when she and her family got the devastating news about her mother-in-law’s cancer diagnosis, they leapt into action and dialled up a dose of compassionate medicine.
What matters to me is to walk away feeling that my experience matters, that I matter!” In our PVN 10th Anniversary blog, patient partner Ovey Yeung shares her story of recovery and patient engagement advocacy. Ovey speaks to the importance of patient experience and provides some practical tips…
In the spirit of encouraging you to think about “What Matters to You?” every day, we thought that an article about ‘always events’ was just the ticket! David McNally leads the spread of Always Events as NHS (National Health Service) England’s Head of Experience of Care. In 2018,…
PVN has a number of partners in the province who believe in the power of asking what matters, listening to what matters and doing what matters. Individuals and organizations across the world and right here in BC have joined efforts to bring this initiative to the forefront of peoples’ minds.
We encourage health care providers to have routine “What Matters to You?” conversations with the people they support or care for. Watch this short video of organizations and people around the world coming together and asking these four powerful words. Whether you are a patient in the health care…
This week, we’re focusing on regional examples of “What Matters to You?” Please contact your Engagement Leader if you have any stories to share! Fraser – Vancouver Coastal The best in health care uphold values like respect, caring, and trust, which align with international “What Matters to You?” Day. This…
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.
