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Because your voice matters.

This Week’s Top 5 Resources


Many organizations are creating resources and tools to support patient engagement – we’ve collected five examples that we think are good engagement reads made in BC, nationally and internationally.

NOTE: This is not an exhaustive list, nor is it an endorsement of specific resources or 0pinions. Please continue to get your most up-to-date COVID-19 information at

  1. Patient Experience Week
    Beryl Institute – USA
    The patient experience is a human experience. #PXWeek is designed to celebrate accomplishments, re-energize efforts and honour the people who impact patient experience every day. While they understand this might not be the best time for all individuals and organizations to participate, #PXWeek resources are accessible year-round to offer inspiration to support planning when needed.
  1. COVID-19 for the Public
    BC Centre for Disease Control (BCCDC) – BC
    For the most up-to-date information on COVID-19, please use A COVID-19 self-assessment tool was created after receiving input from patient partners and provides you with guidance if you think you may have symptoms of COVID-19.
  1. Canadian Patient Safety Institute (CPSI) – Canada
    Cleaning your hands is one of the best ways to avoid the spread of infections. STOP! Clean Your Hands Day takes place on May 5 in conjunction with the World Health Organization’s A variety of tools and resources are available on CPSI’s website to take part in this initiative.
  1. Staying Well in Uncertain Times
    Canadian Mental Health Association (CMHA) – Canada
    Caring and support are contagious. CMHA continues its tradition of providing important resources and education on how to take care of yourself during challenging times. Their new “Tools and Tips” page can support people as they learn to navigate these times. The Council partnered with CMHA to host a Zoom conference this week to gain feedback and answer questions from patient partners.
  1. Webinar Series: Patient Partnership in a Time of COVID-19
    Canadian Foundation for Healthcare Improvement (CFHI) – Canada
    CFHI continues its tradition of developing webinars that align with its commitment to addressing topics that are at the forefront of quality improvement. This three-part series is dedicated to assessing patient partnerships in a time of COVID-19.

Author: the BC Patient Safety & Quality Council team

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!