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Learn from Quality Forum 2019! Over 100 Resources Available

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Categories: News & Events

Quality Forum 2019 may be over, but you can learn from it through more than 100 videos, photos and presentation files now available online. Watch the plenaries, the debate and recorded sessions, download presentations and much more!

The videos of Health Talks, the three plenaries and the debates are available for you to watch and share, as well as recorded sessions from the livestreamed breakouts. You can also download presentations and view photos from all three days. It’s A LOT of great content!

Plenary Presentations

Chris PointonQuality Forum 2019 Resources.Chris Pointon.Patient Voices Network

Chris is the co-founder and global campaign advisor of #HelloMyNameIs, a campaign he and his wife Kate Granger created to encourage compassionate care.  Watch Chris’ plenary.

Quality Forum 2019 Resources.Jeffrey Braithwaite.Patient Voices NetworkJeffrey Braithwaite

Jeffrey’s research examines the changing nature of health systems and the quality and safety of care. He is particularly interested in health care as a complex adaptive system, and applying complexity science to health care problems. Watch Jeffrey’s plenary.

Quality Forum 2019 Resources.Rhona Flin.Patient Voices NetworkRhona Flin

Rhona’s work examines human performance in high-risk work settings, such as health care, aviation and the energy industries, with studies focusing on leadership, safety culture, team skills and cognitive skills. Watch Rhona’s plenary.

Health Talks

Quality Forum 2019 Resources.Health Talks.Patient Voices Network

Health Talks’ speakers don’t use presentations full of bullet points. They use the PechaKucha 20×20 format, where each presentation contains 20 photos and each photo is displayed for exactly 20 seconds before automatically advancing to the next one. It’s one of the most popular events of the Forum, with engaging and passionate speakers from all walks of life sharing their hopes for health care in BC:

  • Pauline Kong: Giving Patients Joy When They Need It Most
    The care Pauline received as a child for a ruptured appendix inspired her to become a nurse, and now it continues to push her to improve care experiences for her patients. Recently this has included organizing and performing in magic shows which have raised over $20,000 for local hospitals.
  • CeeJai Julian: Fighting Stigma in Health Care Through Peer Support
    CeeJai is a peer support worker with Vancouver Coastal Health’s Women’s Intensive Case Management Team. She has been conducting outreach work for over six years, including improving access to health care for hard-to-reach women in Vancouver’s Downtown Eastside.
  • Lauren Sundstrom: Trans Patients Have Fought to Be Who They Are
    Lauren navigated BC’s health care system first as a transgender youth and now as a transgender adult. She hopes that by speaking about her experiences and discussing her hopes and dreams for trans health care in BC that physicians will advocate for change.
  • Claudia Hopkins: Putting Patient Care First with Service Design
    Claudia’s essay on service design and health care won this year’s Health Talks Student Contest. She’s passionate about designing for social good by incorporating inclusivity into public services, including health care services. Currently she is collaborating with UBC’s Division of Continuing Professional Development to develop processes that involve patients in creating medical education.
  • Nadine Caron: Be Responsive (Not Reactive) to the Needs of Indigenous Canadians
    Nadine provides oncology care for patients in remote communities. Her work involves a variety of audiences and knowledge users including governments, provincial health authorities and national medical organizations to achieve identified and overlapping objectives.
  • Jeff Beselt: Stories and Lessons in Indigenous Health and Wellness
    Driven by his belief in culture change through compassion and inclusion, Jeff has spent much of his time as a family physician working in partnership with First Nations communities such as Kwadacha and Tsay Keh Dene.
  • Shelly & Gene Covert: Healthier Food for Better Health Outcomes
    Shelly & Gene have been operating Oliver-based Covert Farms since 2004 and received an Outstanding Young Farmer award for their work in 2010.

The Debate

Quality Forum 2019 Resources.The Debate.Patient Voices Network

This year, the Quality Debate tackled the topic of whether health care performance data should be public to advance better care. Four impassioned debaters argued for and against this contentious motion. Find out which side prevailed.

Want to listen on the go?

No problem! You can also download audio files for the plenaries, the debate and Health Talks.

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.