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Because your voice matters.

Welcome Teresa Bissenden!

Posted • Last updated

We recently welcomed a new face to the BC Patient Safety & Quality Council. Say hello to Teresa Bissenden, who has joined the Council as the Director of Patient & Public Engagement – the team which supports PVN! 

Teresa is taking over for Ben Ridout, who has led the team since its first days with the Council. Ben has a new role within the Council, leading its Analytics & Strategic Initiatives team.  He guided PVN every step of the way – we’ll miss him and wish him all the best in his new role!

Teresa comes to the Council with experience in engagement, change management and community development. No stranger to the challenges of trying to implement system-wide changes, Teresa joins us from Vancouver Coastal Health, where she worked in the Transformation Office.

Teresa is excited to use her strong background in engagement work to lead the team as we work towards advancing authentic patient engagement and improving health care in BC.

Join us in welcoming Teresa to the team!

Get to know Teresa.

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.