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Brenda Jagroop was one of our patient partners selected to participate in a Design Sprint Workshop offered by the BC Patient Safety & Quality Council in June. In this post she describes her experience in this innovative learning opportunity and how she plans to apply the learning in engagement opportunities:
We launched our Strategic Plan last week and we’re excited about having a guiding document for our work over the next three years! Developing it was a six-month process – in this post, we share how the plan was co-created with our partners to define our vision, values and priorities.
A crucial aspect of patient-centred care in BC is engaging those who truly represent the diversity in the province. One group often missed is youth, so Interior Health is working on ways to engage them in initiatives. In this post, our engagement leader Carol Stathers describes how Interior Health engaged high school students to get feedback on the organization's new health portal:
Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.
