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Because your voice matters.

It’s Patient Experience Week!

Posted • Last updated

April 24-28 is Patient Experience Week, an annual week of recognition to celebrate the impact of health care staff on the patient experience. To mark the occasion, we’ll be sharing guest blog posts from patients, a caregiver, and a health care provider that illustrate the value of person-centred, compassionate care.

Patient Experience Week complements our work with “What Matters to You?” Day, a campaign that asks health care providers to focus on what the patient really needs and wants from their care. Already, we’ve heard from many patient partners about what matters to them when they meet with a health care provider, and also from health care partners who are planning to make this question a part of every patient encounter.

We hope that some of these upcoming guest posts inspire you to reflect on what matters most to you in your care, and have a conversation with your caregiver, health care provider, or friends and family.

If you’d like to join our conversations about the patient experience this week, we’ll be using the hashtags #WMTY17 and #PXWeek on Twitter. You can also share your thoughts and reflections on our Facebook Page.

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.