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Because your voice matters.

It’s Patient Experience Week!

Posted • Last updated

April 24-28 is Patient Experience Week, an annual week of recognition to celebrate the impact of health care staff on the patient experience. To mark the occasion, we’ll be sharing guest blog posts from patients, a caregiver, and a health care provider that illustrate the value of person-centred, compassionate care.

Patient Experience Week complements our work with “What Matters to You?” Day, a campaign that asks health care providers to focus on what the patient really needs and wants from their care. Already, we’ve heard from many patient partners about what matters to them when they meet with a health care provider, and also from health care partners who are planning to make this question a part of every patient encounter.

We hope that some of these upcoming guest posts inspire you to reflect on what matters most to you in your care, and have a conversation with your caregiver, health care provider, or friends and family.

If you’d like to join our conversations about the patient experience this week, we’ll be using the hashtags #WMTY17 and #PXWeek on Twitter. You can also share your thoughts and reflections on our Facebook Page.

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.